Shipping policy
Shipping Policy
At GlowAura, we’re committed to delivering your skincare essentials safely and as quickly as possible. Every order is carefully processed through our trusted fulfillment partner, Zendrop, to ensure reliable shipping and order tracking.
Order Processing
- Orders are processed within 1–3 business days (Monday–Friday).
- During periods of high demand, processing may take up to 5 business days.
- Once your order has been processed and shipped, you will receive a confirmation email with a tracking number.
Estimated Delivery Times
| Destination | Estimated Delivery Time |
|---|---|
| United States | 5–10 business days |
| United Kingdom | 5–10 business days |
| Canada | 6–12 business days |
| Australia | 6–12 business days |
| Other International Locations | 7–15 business days |
Please note that these are estimated delivery times and may vary due to customs processing, local courier delays, weather conditions, or other factors outside our control.
Shipping Costs
Shipping rates are calculated at checkout based on your delivery location and the shipping method selected.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number by email. Tracking information may take 24–72 hours to update after shipment.
Delays
While we work closely with our fulfillment partner to ensure timely delivery, occasional delays may occur. We appreciate your patience and understanding if your package takes longer than expected.
Incorrect Address Information
Please ensure that your shipping address is entered correctly before placing your order. GlowAura is not responsible for orders delivered to an incorrect address provided at checkout.
Contact Us
If you have any questions about your order or shipping, please contact our support team at mikelemmmanuel@gmail.com. We’re here to help and will respond